(876)484-7347
The Value of Simplybasics services
Welcome!
Part of my experience is implementing and developing session plans and providing training to staff with varying levels of need including front line leaders. I am learner-focused, with a view not only to help participants improve their knowledge levels, but also to enhance their willingness and ability to apply what they’ve learnt in their current and future businesses.
Professional Training Expertise
Sales building techniques
Leadership, managerial and problem solving techniques
Customer Service
Cost saving techniques
Menu management
Addressing Sanitation and Hygiene issues
Presentation Skills
Coaching
Inventory management techniques
Who am I?
​
Consulting for success!
I have over 24 years of knowledge and experience in the fast food industry that encompasses restaurant operations . My experience also includes retail. I am highly conscientious in follow-through, planning and organization of new ideas, products and readily accept new challenges.
I am a highly developed individual capable of team building techniques that motivates and encourage collaboration from staff and management alike, these traits has helped me to be an invaluable asset to multiple projects. I undoubtedly lead by example, and able to successfully facilitate an effective training program.
Services we offer
Your Strategic Partner
Training programmes
We provide training for;
Cashiers and line employees
Basic management techniques
Effectiveness of training
Basic communication skills
Menu and recipe management
Our services include;
Basic menu recipes
Basic costing
Projections
Inventory management techniques
We cover;
Ordering
Receival and storage
Projections
Stock levels
Purchasing
Sales building techniques
We cover;
Upselling
Projections
How to use historical data
Customer Service techniques
Customer interaction
Customer retention
Customer Complaints
Cashier training
Line staff training
How to improve sanitation and hygeine practices
Health inspection guidelines
Sanitation and hygiene practices
Cleaning techniques
Excel workbooks
We also provide excel workbooks for small businesses who cannot afford expensive hardware
Excel based POS workbook
Excel workbook can be loadd and operated from your desktop PC or laptop
​
Excel based inventory workbook
Excel workbook can be loaded and operated for your desktop PC or laptop
​
Mystery shopper services
Simplybasics services will handle all aspects of mystery shopping .I am a mystery shopper who possesses the necessary required skills and experience that gears towards offering services that include reviewing of customer brand perceptions; analysis of competitors; reviewing of internal procedures and processes; evaluating staff performance; evaluating point-of-purchase materials and the retail store.
Contact information
Let us start that journey together,make the call!
(876)484-7347
Testimonials
Good Day Mr.Manhertz,I am pleased to acknowledge the work you have done for us over the past 3 months as a consultant to aid in the operation of our canteen . You have been a tremendous resource that we are pleased to have on retainer. We very much look forward to a continuous assistance from you as we move forward .Thank you.
Fabian Mahabeer,Principal